By Anna Jessica 
My friend Sarahe had just gotten her new Craftmaster sectional after waiting five months. The fabric was exactly the soft green-gray she wanted, the size fit her weird corner perfectly, and everyone who sat on it sighed the same happy sigh. That’s the magic side of Craftmaster furniture. The flip side? Sarah ordered in March and moved into her new house in August with lawn chairs because the couch was still “in production.” Real life.
3 Things You’ll Know After Reading This
- Craftmaster gives you more fabric choices than almost anyone — over 1,000 options.
- Delivery usually takes 12–18 weeks right now, sometimes longer. Plan ahead.
- The frames are rock-solid and made in North Carolina, but some fabrics pill or sag faster than you’d hope.
If you’re googling Craftmaster right now, you probably want to know if the hype (and the wait) is actually worth it in 2025. Let’s walk through everything I’ve learned from owners, dealers, and my own visits to showrooms.
What Is Craftmaster Furniture Exactly?
Craftmaster is a family-owned company that’s been building upholstered furniture in North Carolina since 1972. They make sofas, sectionals, chairs, and ottomans — nothing else. Every single piece is built after you order it. No warehouse full of pre-made couches.
50+ Year North Carolina Legacy
The factory is still in the same small towns — Taylorsville and Hiddenite. When you buy Craftmaster, your couch is made by people who have been doing this for decades, not overseas.
Part of the Sherrill Furniture Family
Sherrill owns Craftmaster (along with a few other brands). That gives them buying power for good wood and foam while keeping everything American-made.
Earthcare Inside Program
They use recycled wood in the frames, soy-based foam when possible, and low-VOC glues. It’s not perfect green, but better than a lot of big-box brands.
Why Craftmaster Stands Out in 2025
Most furniture companies give you 50 or 100 fabrics. Craftmaster hands you a binder with over 1,000. Want a bright coral sofa with navy contrast welting? Done. Need a 97-inch sofa because 96 is too small and 100 is too big? They’ll build it.
Here’s what owners love most:
- 140+ different sofa styles to start from
- The M9 custom program lets you change arm style, cushion type, back height, everything
- Blend-down cushions (feather + fiber + foam) that feel like your favorite broken-in chair
- Hardwood frames and 8-way hand-tied springs on higher series — the same stuff you find in $8,000 couches
Craftmaster Sofas & Sectionals: Top 2025 Picks
These are the ones I see in homes and hear the fewest complaints about:
- Casual Retreat Collection – Deep seats, low arms, perfect for movie nights.
- M9 Custom Series – Start with a base model and tweak every single detail. Most popular for tricky room layouts.
- Paula Deen Home Line – Slightly more traditional look, usually a little cheaper.
- Signature & Artisan Leather – If you want leather, these lines use better hides and have more color choices than most stores.
Craftmaster vs Top Competitors (2025 Comparison)
Quick side-by-side so you can see where your money goes:
| Brand | Fabric Choices | Made in the USA? | Typical Lead Time | Lifetime Frame Warranty? |
|---|---|---|---|---|
| Craftmaster | 1,000+ | Yes | 12–18 weeks | Yes |
| La-Z-Boy | 800+ | Some | 6–10 weeks | Yes (some models) |
| Flexsteel | 700+ | Yes | 8–14 weeks | Yes (Blue Steel Spring) |
| England | 500+ | Yes | 8–12 weeks | Yes |
If you need it fast, La-Z-Boy wins. If you want the most choices and don’t mind waiting, Craftmaster usually comes out on top.
The Real Delivery & Ordering Experience
This is the part nobody puts on the pretty website.
Right now in 2025, most dealers quote 12–18 weeks. During spring and fall busy seasons, add another month or two. A few owners I talked to waited almost eight months in 2024. The reason? Every couch is 100% built to order. Nothing sits in a warehouse.
Three ways to make the wait less painful:
- Order in January or July — those are the slowest months.
- Pick a fabric that’s in the “quick ship” program (usually basic neutrals).
- Ask your dealer for real-time updates every 3–4 weeks. Some factories are better at communication than others.
Craftmaster Quality: What 2023–2025 Owners Actually Say
The good:
- “Best couch I’ve ever owned” shows up a lot when the fabric holds up.
- Kids and dogs bounce on these for years, and the frames don’t creak.
- The blend-down cushions mold to you like a hug.
The not-so-good:
- Some performance fabrics start pilling after 18–24 months of heavy use.
- Cushions can sag if you never flip or rotate them.
- A few people got pieces with crooked welting or stains right out of the box (rare, but it happens).
Overall, if you pick a good fabric and take basic care, most people are happy five years in.
How to Care for Your Craftmaster Furniture
Want it to look new longer? Do these four things:
- Rotate and flip cushions every month — blend-down needs it.
- Vacuum with the brush attachment weekly if you have pets.
- Blot spills immediately; never rub.
- Pay the $99–150 for factory fabric protection — owners who skipped it usually regret it.
Check the tag for the cleaning code (W, S, WS, or X) and follow that exact method. When in doubt, call the store you bought from — they’ll know.
Is Craftmaster Furniture Worth It in 2025?
Yes, if:
- You want a couch that actually fits your room and your style perfectly.
- You’re okay waiting a few months.
- You value American-made and are willing to pay mid-to-upper price ($1,800–$4,500 for a good sofa).
Probably not, if:
- You’re moving in four weeks.
- You have big dogs that dig or kids who eat crackers on the couch daily and you want zero maintenance.
Conclusion
Craftmaster Furniture in 2025 is a true “you get what you wait for” brand. The customization options are unmatched, the American-made frames are dependable, and the comfort level is something most owners rave about for years. But the long lead times and fabric inconsistencies can be frustrating if you need furniture quickly or want a completely maintenance-free experience.
If you’re willing to wait and choose your fabric carefully, Craftmaster delivers a sofa or sectional that feels truly personal — something made for your home, not just shipped to it. For many families, that moment when the couch finally arrives makes every week of waiting feel worth it.
FAQs
How long does Craftmaster furniture take to arrive in 2025?
Most orders take 12–18 weeks, but busy seasons can stretch the wait to 20–24 weeks. Choosing a quick-ship fabric can shorten the timeline.
2. Is Craftmaster furniture good quality?
Yes. Their hardwood frames, 8-way hand-tied springs (in higher series), and blend-down cushions make them more durable and comfortable than many mid-range brands.
3. Do Craftmaster fabrics pill or sag?
Some performance fabrics may pill after 18–24 months of heavy use. Regular cushion flipping and choosing high-durability fabric helps prevent sagging.
4. Is Craftmaster better than La-Z-Boy or Flexsteel?
Craftmaster wins in fabric choices and customization, La-Z-Boy wins in faster delivery, and Flexsteel wins in spring durability. It depends on what matters most to you.
5. What’s the price range for Craftmaster sofas in 2025?
Most sofas fall between $1,800–$4,500, depending on size, fabric, cushion type, and collection.